CELPIP speaking difficult situation Restaurant Cancelled Reservation

CELPIP Speaking Difficult Situation – Reservation Cancelled

CELPIP Speaking Difficult Situation – Reservation Cancelled

It’s your anniversary and you booked a table at a fancy restaurant. One hour before going to the restaurant, you get a call from a person at the restaurant saying they overbooked the restaurant and will have to cancel your reservation. Either call the manager of the restaurant and demand that they fulfill your reservation, or talk to your spouse about a different option.

Preparation: 60 seconds Speaking: 60 seconds


Tips:

Sometimes businesses make mistakes which hurt you in some way. In this case, it’s a very special occasion for you and your spouse. You should explain your situation and if they don’t comply, you might need to get demanding.Sometimes businesses make mistakes which hurt you in some way. In this case, it’s a very special occasion for you and your spouse. You should explain your situation and if they don’t comply, you might need to get demanding.


Vocabulary To Use:

Place (restaurant)
Special occasion (special event)
Set aside (reserve)
Notice (warning)


CELPIP Speaking Difficult Situation – Reservation Cancelled

Hi Sir,
My name is Yohan, and I just received a call from one of your staff saying that they canceled my reservation for tonight. Tonight is very important for my wife and I because it’s our 20th anniversary. We don’t have enough time now to reserve a table at any other place. If we had been given more notice about this cancellation, we could have booked a different place. I think it’s completely unacceptable that your staff waited till an hour before the reservation time to call us! I understand that your restaurant is overbooked, but I’m requesting that you make room for us. I’m sure nobody else in the restaurant is celebrating their 20th anniversary! This is a very special occasion for us! I really hope you can set aside a table for us. I really appreciate your help.


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