Write an Email to Airline for Poor Service CELPIP Writing
Write an Email to Airline for Poor Service
Read the following Information.
Write an email to the Airline in about 150-200 words. Your email should do the following things:
- Problems faced by regular passengers
- Complain about the poor service
CELPIP Writing Task 1 – Write an Email to Airline for Poor Service
I am writing this email to complain about the problems, I faced on your flight during my travel, last week from Toronto to New York.
My flight was booked for 12th December at 8.40 pm. The flight was delayed by 4 hours. There was no prior notice given to the passengers about this delay. We were just asked to wait on the flight, after boarding.
I asked one of your staff members about the reason for this delay, he responded rudely and did not provide any information.
In addition to this, there was also a shortage of food on the flight. All the passengers were not served snacks during the journey. I requested a glass of water, and it was served 20 mins later.
I have been a regular customer at Air Canada, and I am really disappointed about the poor quality of customer service. I request you take measures against this and improve your service.
I hope my words will be taken into consideration.
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