Write an Email to Airline for Poor Service CELPIP Writing
Write an Email to Airline for Poor Service
(150-200 words)
Read the following Information.
Write an email to the Airline in about 150-200 words. Your email should do the following things:
- Problems faced by regular passengers
- Complain about the poor service
CELPIP Writing Task 1 – Write an Email to Airline for Poor Service
Dear Sir,
I am writing this email to complain about the problems, I faced on your flight during my travel, last week from Toronto to New York.
My flight was booked for 12th December at 8.40 pm. The flight was delayed by 4 hours. There was no prior notice given to the passengers about this delay. We were just asked to wait on the flight, after boarding.
I asked one of your staff members about the reason for this delay, he responded rudely and did not provide any information.
In addition to this, there was also a shortage of food on the flight. All the passengers were not served snacks during the journey. I requested a glass of water, and it was served 20 mins later.
I have been a regular customer at Air Canada, and I am really disappointed about the poor quality of customer service. I request you take measures against this and improve your service.
I hope my words will be taken into consideration.
Thank you.
Yours faithfully,
Emily
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