Write an Email to Airline for Poor Service CELPIP Writing

Write an Email to Airline for Poor Service

(150-200 words)

Read the following Information.

Write an email to the Airline in about 150-200 words. Your email should do the following things:

  • Problems faced by regular passengers
  • Complain about the poor service

CELPIP Writing Task 1 – Write an Email to Airline for Poor Service

Dear Sir,

I am writing this email to complain about the problems, I faced on your flight during my travel, last week from Toronto to New York.

My flight was booked for 12th December at 8.40 pm. The flight was delayed by 4 hours. There was no prior notice given to the passengers about this delay. We were just asked to wait on the flight, after boarding.

I asked one of your staff members about the reason for this delay, he responded rudely and did not provide any information.

In addition to this, there was also a shortage of food on the flight. All the passengers were not served snacks during the journey. I requested a glass of water, and it was served 20 mins later.

I have been a regular customer at Air Canada, and I am really disappointed about the poor quality of customer service. I request you take measures against this and improve your service.

I hope my words will be taken into consideration.

Thank you.

Yours faithfully,

Also Check: CELPIP Writing Task 1 Email to Restaurant Manager

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